Terms of service.

Public Courses

I understand that any booking is subject to agreement with the following terms and conditions:

Bookings

You can book by phone or email. Bookings are confirmed by email.

If you have any questions please call us on +44 (0)7970774615 or email info@theinspirecompany.org

Price

The price for the course is that shown on an email booking. We reserve the right to change course fees without notice. Public course fees include tuition and all training materials.

Any discounts given (for example, for charities) are at our discretion and apply at the time of booking only.

Payment

All charges for public courses are subject to VAT.

Payment for a public course is due on booking. Once payment has been received an invoice will be issued.

To pay by bank transfer please email info@theinspirecompany.org or call +44 (0)7970 774615 for our bank details.

Transfers, cancellation and postponement

Courses purchased through selected partners\third parties have a 14 day refund policy from the day of their purchase.

Any form of non-attendance on a course is considered a cancellation. If you cancel, transfer or postpone a confirmed place on one our public courses a fee is payable as follows:

Notice % Payable

More than 4 weeks 50%

Between 2 and 4 weeks 75%

Less than 2 weeks 100%

If we cancel a course any fees you have paid will be refunded in full or you can transfer to another date at no extra charge; the choice is yours. You can substitute another delegate at no extra charge.

You may cancel a place by email to info@theinspirecompany.org

To postpone or transfer a place please email info@theinspirecompany.org or call +44 (0)7970 774615

Changes

The Inspire Company reserves the right to make changes and improvements to the content of any of its public courses at any time without notice.

Satisfaction Guarantee

If you are not completely happy with the course please speak to the trainer on the day as soon as possible. In the unlikely event that the course still does not measure up, we will refund your course fee in full. Any claims for a refund must be made in writing (email will be fine) within 48 hours of the close of the course.