Emotional Intelligence
Understand the science behind this well used phrase, from Salovey and Maher to Goleman. Know what the terminology means, how to measure it and what it means to you. From this, consider how to use it with impact.
This will be achieved by :
Self assess your EI levels
Understanding the terminology used
Understanding the impact of EI in the workplace
Understanding how to create impact and be EI
Build action plans to improve your EI